Accommodation Policy
Magnolia Home Zakynthos
In order to ensure a pleasant stay and avoid any misunderstandings please read Magnolia Home Zakynthos Accommodation Policy.
This is the standard accommodation policy which applies to direct (email, contact form, phone, verbal) reservations to Magnolia Home Zakynthos. Any reservation made via AirBnB, booking.com, HomeAway or any other online travel agency, or via our tour operators and travel agencies network shall be subjected to the accommodation policy agreed between the two parties.
By confirming a reservation the Guest fully and unconditionally accepts the terms of this Accommodation Policy:
Interpretation
The following expressions shall have the following meanings unless the content otherwise requires:- “Host”: shall include property owner, joint owners, the host, or any other person assigned by the owner for letting the property.
- “We”, “Our”, “Us”: alternative to “Magnolia Home Zakynthos”.
- “Accommodation”, “Property”, “Rental”, “Magnolia Home”: refer to Magnolia Home Zakynthos.
- “You”, “Guest”, “Guests”: signifies the person or persons renting the Accommodation.
- “Website”: Official website of Magnolia Home Zakynthos, that is www.magnoliazakynthos.com.
- “Accommodation Policy”, “Rental Agreement”, “Property Policies”: This document.
How to confirm your booking
Direct reservations are confirmed via bank deposits. Please use the following bank details: SWIFT (BIC): ETHNGRAA BANK NAME: NATIONAL BANK OF GREECE IBAN: GR1701103450000034534413504 ACCOUNT BENEFICIARY: MAVRA PALAIOTHODOROU Important Notes:- Guest should always provide their full name upon reservation deposits.
- Guest should always inform Magnolia Home Zakynthos via e-mail of any deposit as soon as possible.
- The reservation is confirmed only as and when a deposit e-mail confirmation with reservation voucher attached is received by the Guest.
- The outstanding balance should be paid no later than upon arrival.
- Confirmed reservations are not be affected by any price change.
- Disclaimer: Magnolia Home Zakynthos accepts no liability for erroneous reservations or deposits.
Outstanding balance
- Settling of the accommodation outstanding balance (the amount remaining after the advance payment of the reservation deposit) by the Guest must be made upon their arrival.
- Unless otherwise agreed, currently accepted balance payment method is cash only.
- Guests agree that liability for all bills, including unsigned bills is not waived.
Checking in & out
- We take great care in preparing the Accommodation for our guests. Therefore, we would be grateful if you could inform us on your scheduled time of arrival and by also providing a contact mobile phone number.
- Check-in time: No earlier than 15:00 (local time)
- Check-out time: No later than 12:00 noon (local time)
- On the day of arrival, the Guest may enter the Accommodation after the designated check-in time and at the day of the departure, the Guest is kindly requested to vacate the Accommodation no later than the designated check-out time so that the house may be cleaned and prepared for the next guests.
- An earlier check in or/and later check out may be possible if the house is available, always after the consent of the Host.
- Guests arriving after the confirmed reservation check-in date or departing prior to confirmed reservation check-out date are charged according to the initial, confirmed reservation dates, not the dates stayed due to late arrival/early departure.
- If your flight or cruise is late departing, you can (after checking out) leave your luggage in a safe place in Magnolia Home Zakynthos free of charge.
- Early check-in and late check-out are subject to availability.
Cancellations
- Deposits are non-refundable.
- Any cancellation made upon the confirmed arrival date or no show, results in 100% of the deposit amount.
- In case of cancellation upon the confirmed arrival date, no-show, late arrival or early departure the full reservation amount is charged.
- In case the Guest decides to depart earlier than agreed, payment must be arranged for the whole period reserved.
- In the unlikely event of Magnolia Home Zakynthos having to cancel a confirmed reservation due to unforeseen reasons such as due to property damage, acts of God, or other forms of forced property unavailability (force majeure), the Host reserves the right to either cancel any reservation and/or to move/change Guests to another accommodation of an equal or better standard (if available) in the area. In case of cancellation due to the above, any amount paid by the Guest for the reservation will be fully refunded. However, the Host cannot be held liable for consequential damages of such a cancellation (charges for travel arrangements, extra charges, etc.) and no such claim(s) will be honored.
Operating Period & Minimum Stay
- Accommodation is open from early May to end of October.
- Unless otherwise agreed, minimum stay is three (3) nights.
Children
- Children are welcome.
- Normal accommodation fees applied to all children.
- One baby cot can be added for an infant (0-2 year old) free of charge.
Pets
- Pets are not allowed.
- Guests bringing pets without prior consent and approval of the Host is not allowed.
- The Host has the right to cancel the rental agreement without any refund or apply extra charges if a pet is found on the premises without prior consent.
Number of Guests & Facilities Usage
- Only registered guests are permitted in the Accommodation.
- Any property appliances and facilities are for the use of Guests only.
- No more than the number of persons agreed upon reservation may stay at or use the Accommodation facilities.
- Should more persons than those stated or persons other than the registered Accommodation Guests are found at any time in the Accommodation without the explicit consent of the Host, it is up to the Host discretion to ask the Guest to pay additional fees or to terminate the reservation and vacate the Accommodation without any refund.
Safety & Insurance Issues
- The Guest are responsible for (and recommended to procure) their own insurance coverage against theft, personal accidents, trip cancellation etc.
- Guests are expected to use common sense and caution not to jeopardize the integrity of the Property and structures or expose them to fire, explosives, flammable or pressurized liquids (e.g. scuba tanks, oxygen bottles, liquefied gas bottles, etc.). In case of such damage, Guests will be held legally liable for such damages and charges shall be pressed according to the Greek Law.
- We strongly advise you to have a medical plan that will cover any medical expenses in Greece. In case of sickness or injury, we will do our best to have professional medical assistance for the patient the soonest possible. If you or a member of your family has any serious chronic condition, including severe allergies, you are obliged to inform us in advance. Bring ample supplies of the medications you normally need or take as it may be difficult to find on location. If you are allergic to bees or wasps common in Greece during the summer, please inform us and bring antidotes.
- Magnolia Home Zakynthos assumes no responsibility for accidents, injury, death or loss, including consequential damages from the rental and use of its properties. By confirming a reservation you agree by accepting this Policy to fully legally waive any future claim against the Host in case such an event occurs.
- The Host cherishes our Guest safety and will do what is logical and humanly possible to safeguard it and to warn and protect the Guest of possible dangers.
- In no case though will the Host assume any responsibility for accidents, Acts of God or any other incidents that may result loss, sickness, injury, death or any other personal or material damage of one or more of the Guests during their stay at the Accommodation.
Valuables
- Although our staff is highly reliable and the area is quite safe, valuables shall be left at the Accommodation at Guest’s own risk.
- Magnolia Home Zakynthos cannot be held responsible for any potential loss or damage of personal items. If provided, burglar alarm should be activated, and safes used. You should make sure to have all doors and windows closed and locked when leaving the accommodation.
- In the event of any theft or damage occurring through Guest’s negligence, the Host reserves the right to ask compensation from the Guest. In case you vacate the property owing to a burglary, no refund shall be given.
Complaints
The accommodation is maintained to the highest standards. Should you experience any difficulties during your stay, we will do our utmost to assist and solve the problem as soon as possible. If, however, you feel the need of reporting the issue, please notify us verbally or via e-mail.Disputes
- Any disputes that cannot be resolved in agreement with the Host will be resolved through police intervention or in legal proceedings.
- In the event of any dispute, the parties agree that any such disputes shall be settled by Greek Law.
Special Requests
Magnolia Home Zakynthos is not bound to honor any special requests made by the Guest upon reservation. Although such requests cannot be promised, they are noted down and we will try our best to fulfill them.Policy amendments – Notification of changes
- Magnolia Home Zakynthos reserves the right to change or update this Accommodation Policy at any time without further notice.
- All Accommodation Policy changes will take effect immediately upon their posting on the Website. Please check the Website periodically for any changes.
- We may also notify you of changes to our Accommodation Policy by email. Please ensure that you have added info@magnoliazakynthos.com to your email client safe list to assure that you receive any Accommodation Policy updates.
- Your continued use of the Website and/or acceptance of our e-mail communications following the posting of changes to this Accommodation Policy will constitute your acceptance of any and all changes.
